Wednesday, May 1, 2013

The Top 3 Reasons Distribution Professionals Avoid Deloying Voice For Their WMS

But Innovation Can Change Everything.

Supply Chain Insights 2013 Survey “ The Value Proposition of Voice-Directed Warehousing” revealed the top three reasons for not adopting voice productivity for the warehouse.  With continued focus on pioneering voice technologies that depend on complex, costly server-based integration with a customer’s WMS, the results were not surprising. The survey indicated from both voice users and non-voice users, that WMS Voice solutions  were:  1) “too expensive” ;  2) [as a result] ‘too many competing priorities”, and; 3) “hard to integrate with other systems”.

The 2012 Aberdeen Group Survey, “Voice Users Speak Out”  just a year earlier indicated that the majority  of companies that have made substantial investments in older server-dependent voice technologies, find it difficult to justify the high costs to maintain their investments  in voice due to the high cost of change management. Here’s what they said.
  • 42% due to cost considerations, we “batch” a number of changes together so that we   can justify the time and money to get the changes done
  • 37% We don’t consider changes because the cost to have the vendor modify the application is just too high
  • 26% We’ve paid too much for changes that seemed trivial to us 
The Aberdeen Group Survey said “The remarkable thing here is that cost is the top concern. Majority of all current voice users have a major issue when changes to voice apps are needed. They either delay change until they can justify paying to open/update the code, or they avoid change altogether”.

The good news is how leading enterprises have proven the impact of AccuSpeechMobile’s all-mobile voice innovation and how it seamlessly voice-enables your actual WMS applications and workflows... eliminating any server-based integration.  Voice innovation means distribution professionals can get all the control they want over voice deployment, speed in implementation and the ability to implement voice changes quickly and cost efficiently.

Innovation has made a difference. Here’s an AccuSpeechMobile customer that’s leveraged innovation to achieve substantial cost savings and business process improvements.


No comments:

Post a Comment