Thursday, May 2, 2013

Cabela's Ramps Up Technology Rollouts

The Retail Information News (RIS) article ‘Cabela’s Ramps Up Technology Rollouts’ reports that the omnichannel retailer continues to make technology “investments and advancements in its store, its customers and its technology to stay ahead of the curve. It has done so with its use of inventory, improved forecasting, analytics, and the many ways the retailer engages with its customers both inside and outside of the store.”

Cabela’s implementation and optimization of its “omni “or multi-channel distribution processes includes the use of AccuSpeechMobile’s voice solution to increase the speed and accuracy of its 1000 plus order fulfillment workers. 
The web-video “On the Path to Saving $1Million Per Year” Cabela’s Sr. Business Process Improvement Manager, Kevin Thompson, underscores how Cabela’s has been leveraging AccuSpeechMobile to deliver not only substantial cost reductions, but also improved inventory management, reductions in workforce training cycles and related costs, and improved customer satisfaction.
At Cabela’s three national distribution centers, the company’s warehouse workers speed the completion of orders across three distribution channels, retail stores, e-commerce and catalogues using instant voice commands and responses. The Cabela's WMS from Mahattan Associates was voice-enabled by 2 members of Thompson's Business Process Improvement Team using the  wizard-based AccuSpeechMobile Customization Console, which enables Cabela's mobile devices to deliver all the necessary voice capabilities while avoiding any complex server integration with the WMS application

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